Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at admin@fightlife.com.au

Orders

Please send our team an email ASAP to see if we can get this done for you! admin@fightlife.com.au

You can pay via Credit/Debit card (Visa, Mastercard & Amex), PayPal, Afterpay, Zip or Bank Transfer. All payments are made by a secure server, which will encrypt each transaction as a security precaution, and all payments are made in Australian Dollars. We do not have access to any credit related information provided by you. 

Products & Sizing

If the item you are looking for is out of stock, please contact us at admin@fightlife.com.au

Generally out of stock items become available within 10 - 14 days.

Product size guides are available on most items that require them. A general Size guide can be found here SIZE GUIDE 

Returns

We will offer a refund / exchange on most products purchased at Fightlife online. If you are not completely satisfied or wish to exchange your purchase, simply return the item to us within 14 days.

Clearance and Sales items cannot be returned unless faulty.  

For more info please click here RETURNS & EXCHANGES 

Shipping & Delivery

We ship Australia wide using, Sendle, Direct Freight & Australia Post. Orders that are in stock are processed within 24 hours. 

For more information please see our SHIPPING INFORMATION page  

Once our team have shipped out your order you will receive a shipping confirmation email with your tracking number! Copy and paste your tracking number into the link provided. Or download the SHOP app to see the current status of your order.

Please note: it may take 24 hours for tracking scans to appear once your order has been shipped  

For more information please see our SHIPPING INFORMATION page  

We offer free shipping on orders valuing over $100 (excludes New Zealand and bulky items). These orders are sent via Standard Post time frames.  

For more information please visit our SHIPPING INFORMATION page

Delivery times are generally between 2 - 5 business days for all metro areas Australia Wide (Delivery times to outer metro & rural areas vary, please allow 5-10 business days) 

Punch Bags are shipped from a 3rd party warehouse interstate and have a 3- 7 day shipping and handling lead time.  

For more information please visit our SHIPPING INFORMATION page